Suspected scam
Lines always open
Call us from a different device to the one the unexpected number has called you on to stop the scammer continuing their call with you.
Call 159 if:
Contact us
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The information on this page is about our business support services.
Get help with your everyday banking needs from real advisers on the Co-operative Bank business help app
Message our dedicated customer support advisers to help with your business banking whenever works for you. This app is available to business customers who are authorised to conduct banking over the phone with us.
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Try our frequently asked questions
If you have a question, try our frequently asked questions for businesses. Our FAQs have lots of answers to common questions and step by step guides to our services.
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Please note: Call charges apply.
Card is stolen, lost, blocked or damaged, forgotten PIN
Lines always open
Call us on 0345 600 6000 to report:
Changes to scam reimbursements
There is now more protection for victims of certain types of scams.
I still need to speak to someone
Digital banking, international payments, general enquiries
Lines open Monday to Friday 8am to 6pm and Saturday 9am to 12 noon
Call us on +44(0)3457 213 213 for support with:
Business Visa charge card
Lines open Monday to Friday 8am to 6pm and Saturday 9am to 12 noon
Call us on 0345 606 6701 for support with:
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Visit a branch
Visit one of our branches across the UK. We’ll be happy to answer your questions.
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Write to us
The Co-operative Bank - Business
Business Customer Services
PO Box 4931
Swindon
SN4 4PL
View our accessible services
You should be able to contact us in a way that works for you. We provide a range of services and tools to help you communicate with us more easily.
These are suitable if you:
- are blind or partially sighted
- are deaf or have hearing loss
- use British Sign Language as your primary language
- have a mobility or dexterity impairment.